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Personalizing Messages of Error of the Web server

To create and to personalize error messages and to use them in your Web server

When the visitors of your site ask for pages that the Web server cannot locate, this he will generate and show a standard page HTML with an error message. The messages of standard error inform about problems but they generally do not indicate how to solve them. Often they have a boring image.


You can create your own pages of error and use them in your Web server. With Plesk you can personalize the following messages of error:


  • 400 Bad File Request Indica that the syntax used in the URL is incorrect (for example, the capital letters would have to be very small; incorrect brands of score).
  • 401 Unauthorized. The servant is looking for some key of encryption of the client and he does not find it. In addition an incorrect password has been introduced.
  • 403 Forbidden/Access denied Similar to 401; a special authorization is needed to accede to the site – a password and/or name of user if it is a registry incidence.
  • 404 Not Found. The servant cannot find the asked for file. The file has been moved or eliminated or an incorrect document URL or name has been introduced. This it is the most common error.
  • 500 Internal Server Error. It has not been possible to reclaim document HTML due to problems of configuration of the servant.


In order to form the Web server Plesk so that it shows your customized pages of error:


  1. Through Plesk, it activates the support for customized documents of error.
    1. In your Page of home, you click in Configuration and selects to the square Customized Documents of Error.
    2. Beam click in OK.
  2. If you accede to Plesk of remote form, connect you to your account FTP in the Plesk servant and veto to the directory error_docs. If you accede to Plesk of local form, it vetoes the /vhosts/tu-dominio.com/error_docs/ directory
  3. It publishes or it replaces the archives.

    Assure to you that you maintain the name of the archives:


    • 400 Bad File Request - bad_request.html
    • 401 Unauthorized - unauthorized.html
    • 403 Forbidden/Access denied - forbidden.html
    • 404 Not Found - not_found.html
    • 500 Internal Server Error - internal_server_error.html
  4. It waits for some hours until your Web server is reinitiated.

    Once reinitiated the Web server, it will begin to use your documents of error.




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